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      Opiniões sobre NH Cape Town The Lord Charles 4 ESTRELAS

        CL  corner of main road (m9) & broadway boulevard (r44, 7130  Somerset west, Cidade do cabo-garden route, áfrica do sulMapaCLcorner of main road (m9) & broadway boulevard (r44, cidade do cabo-garden route, 7130, áfrica do sul Latitude: -34.066116; Longitude: 18.826261
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      -34.06611618.826261
      NH Cape Town The Lord Charles
      Avaliação 4,4/5de 33 
      • Quarto
         
        4,3 / 5
      • Instalações
         
        4,1 / 5
      • Limpeza
         
        4,4 / 5
      • Qualidade da comida
         
        4,4 / 5
      • Profissionalismo do pessoal
         
        4,6 / 5
      • Qualidade - Preço
         
        4,5 / 5
      COMENTÁRIOS 100% REAIS
      Opiniões reais de clientes reais

      (*) Serviços adicionais não estão incluídos no preço.

      Licença: 97/03912/07LCH

      28 opiniões de NH Cape Town The Lord Charles

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      • NH Cape Town The Lord Charles4,8/5

        Sozinho

        Anonymous Publicado a 2019-09-03Comentário em English

        Comentário positivo

        The staff at this hotel are amazing. They are friends more than hotel staff and nothing is too much trouble. The Lord Charles is in a great location and would always be our first choice for accommodation in this part of SA.

      • NH Cape Town The Lord Charles4,2/5

        Amigos

        Anonymous Publicado a 2016-07-26Comentário em English

        Comentário positivo

        Staff very friendly and professional. Restaurant serves great scones!

      • NH Cape Town The Lord Charles5,0/5

        Amigos

        ReadPublicado a 2016-03-01Comentário em English

        Comentário positivo

        Great value and friendly helpful staff always willing to oblige and they all seem to have a smile on their faces

      • NH Cape Town The Lord Charles3,2/5

        Casal

        Peter DunnPublicado a 2016-02-27Comentário em English

        Comentário positivo

        The dining room which once had a character is now like a sea front cafe!

        Comentários negativos

        Room 1009 was not up to standard , the settee was that well used you fell down into it ,the middle table was very badly chipped along one side the good grey carpet was badly in need of a shampo , the glass in the sliding doors in most rooms seams to been splased with clear varnished and not cleaned off. The entrance flooring was torn and looking very old,yet we were told that this room had been modiernised. The charge for this room cannot be justified as we have stayed in many S A hotels with a cheaper rates .

      • NH Cape Town The Lord Charles4,7/5

        Família

        Carrie Mac Publicado a 2016-01-25Comentário em English

        Comentário positivo

        Had stayed at the hotel on previous visits and were impressed with the refurbishment that had taken place. The lobby looked clean and fresh and was a pleasant area to sit. The rooms were clean, comfortable and modern. Breakfast was excellent. Will certainly stay at this hotel again.

        Comentários negativos

        None

      • NH Cape Town The Lord Charles4,5/5

        Casal

        Anonymous Publicado a 2016-01-11Comentário em English

        Comentário positivo

        The honesty of the staff. I left an iPad in dining room it was sent to reception immediately. I noticed on other occasions staff pick up left behind items and handed them in. I would trust everyone in this hotel. I also felt very SAFE and Secure. Lovely big airy room looking out on Gazebo. Friendly staff, maids in corridors all greeted us. Gate men all smiley. Good wifi in lounge area. Love the complimentary apples. All very helpful at all times. LOVE it here and recommend to all friends the only place to stay in the Cape for convenience and comfort.

        Comentários negativos

        Bedroom carpet sticky and not very clean needed to wear slippers. Awful smell coming from drains in bathroom. Need more drawers S to put clothes when staying for 2 weeks.

      • NH Cape Town The Lord Charles5,0/5

        Casal

        MargieandNeilPublicado a 2015-11-18Comentário em English

        Comentário positivo

        The location was perfect for what we wanted, the staff were extremely helpful and friendly, the food excellent the room was very spacious with a beautiful view

      • NH Cape Town The Lord Charles2,8/5

        Casal

        BrendanPublicado a 2015-08-28Comentário em English

        Comentário positivo

        Beautiful location and grounds. Stunning views

        Comentários negativos

        Hotel was undergoing an upgrade. I called the week before to ask if it would impact on my stay and was told it would all be over by the time we arrived. I have been back to this hotel every year for thirteen years and this was the worst stay ever. They wanted to charge me double for the upgrade of our room from the price we paid last year, the hotel was filthy with paint dust, tiling and renovation work. The hotel staff (Bedroom cleaners) were terrible and the room was never replenished with coffee or tea. The outside sewerage drain was overflowing and blocked for three days. I really hope the new general manager can pull this hotel back to the service levels that it used to be at. VERY disappointed and let down. I am a regular customer and they could not be bothered to look after us. Very angry about the loyalty aspect and the state of service.

      • NH Cape Town The Lord Charles5,0/5

        Casal

        SchalkPublicado a 2015-01-07Comentário em English

        Comentário positivo

        A value for money experience.

      • NH Cape Town The Lord Charles5,0/5

        Casal

        Brendan WilliamsPublicado a 2014-08-20Comentário em English

        Comentário positivo

        If anyone has a complaint about this hotel then they can stay somewhere else. My wife and I stayed at the hotel for fourteen days, I was met at the reception desk with a huge smile. From that point on every need that we had was catered for. The hotel is undergoing a revamp with new carpets and painting , our suite was as fresh and new as the day it had been built. The pool was sparkling and fresh and was cleaned daily along with our rooms and beds changed daily. I must make special mention of Justice (The porter/doorman) i have never seen such a smile and nothing was a problem for him. I was introduced to the manageresss and the General Manager. These two people have made a very big impact on the hotel and I look forward top seeing it rank higher and higher on travel websites. A truley faultless stay. Loved every minute and will definatly return many times. Loved it and thank you all.

        Comentários negativos

        No sponge in bathroom.


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