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      Opiniões sobre Park Royal Beach Cancun 4 ESTRELAS

        CL  km12.5 fraccionamiento 1-b blvd. kukulcan lt18  lt18, 77500  Cancun, Cancun e proximidade, méxicoMapaCLkm12.5 fraccionamiento 1-b blvd. kukulcan lt18, lt18, cancun e proximidade, 77500, méxico Latitude: 21.111247; Longitude: -86.760863
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      21.111247-86.760863
      Park Royal Beach Cancun
      Avaliação 3,5/5de 1 
      • Quarto
         
        4,0 / 5
      • Instalações
         
        3,0 / 5
      • Limpeza
         
        4,0 / 5
      • Qualidade da comida
         
        4,0 / 5
      • Profissionalismo do pessoal
         
        2,0 / 5
      • Qualidade - Preço
         
        4,0 / 5
      COMENTÁRIOS 100% REAIS
      Opiniões reais de clientes reais

      (*) Serviços adicionais não estão incluídos no preço.

      1 opiniões de Park Royal Beach Cancun

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      • Park Royal Beach Cancun3,5/5

        Família

        IvonnePublicado a 2014-12-16Comentário em English

        Comentário positivo

        It is a very clean, well kept property, a little dated but reasonable price to visit. The food was good although they do a very good job of repurposing leftovers. All the waiters and bartenders were exceptional. I had a view of La Isla shopping center which was great for the sunsets.

        Comentários negativos

        The general overall treatment at the front desk was extremely rude, they did not make us feel welcome, I have approached 3 different people with different situations and they were unable to help. They definitely need further training on customer service. The room was good size and clean, but 3/5 days our room was done after 4pm. Bathtub drain was clogged, every time we took a shower the Bathtub got water filled. Entertainment programme for children – besides the pools and the 2 swings available, the entertainment was very poor, most of the activities organised by animation team were for adults. (travelling with a 6 year old) Hotel agents called to our room 8am twice to convince us to have a chat about their "VIP", code word for timeshare, and about their tours. The bed maker were knocking our door early morning and evenings, “just to check the room”, we were bother all the time and we just wanted to enjoy our holidays and relax.